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Account Manager - State Farm Agent Team Member

Full Time in Kennewick, WA

ROLE DESCRIPTION
As a Account Manager - State Farm Agent Team Member with Adela Valencia - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
BENEFITS
  • 4 day work week
  • Competitive hourly pay rate
  • Commission and bonus earned
  • Growth potential/Opportunity for advancement within my office
  • PTO
  • Valuable career-building experience
RESPONSIBILITIES
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and up sale products that are appropriate.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS
  • Dedicated to customer service
  • Spanish bilingual required
  • Property & Casualty license required.
  • Life & Health license obtained within 90-days of employment.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
Compensation $19.00 - $24.00 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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  • Earn benefits and rewards that are second to none