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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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edith schimming

December 14, 2023

1  out of  5 rating by edith schimming
"So I was broken down on the side of the road heading back to Richland just before the bridge. I call the company, given its 110 and it 70 mph there and I am 64. She tells me to call the home office...way to loud and hot...a complete lack of effort empathy or concern. No follow up no nothing, if I didn't have to have insurance they would be out of business. 25 years and probly 10.000 worth of nothing, oh and I had to pay the tow up frount!!!!!!!!!"
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Claude Bullock

November 10, 2023

5  out of  5 rating by Claude Bullock
"Thank you for your time, Adela! :)"
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Diana Diaz

October 11, 2023

5  out of  5 rating by Diana Diaz
"Working with Adela and her team was great! Very professional, always quick to respond and always very helpful!!! This team is a 10!!"
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Funfan 34

October 10, 2023

5  out of  5 rating by Funfan 34
"Excellent customer service skills overall"
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Rosario Rios

October 9, 2023

5  out of  5 rating by Rosario Rios
"Great customer services Adela explained every detail for my life insurance"
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Jose Medina

October 9, 2023

5  out of  5 rating by Jose Medina
"Amazing staff all around! Yesenia Rios is always exceptional going above and beyond, thank you for your amazing service!"
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Sierra Ramos

October 9, 2023

5  out of  5 rating by Sierra Ramos
"Adela Valencia State Farm is always quick to respond. We got a great quote right away and decided to have our auto insurance through the company. The staff is super friendly and can always answer my questions. I highly recommend A. Valencia State Farm to be your insurance agency. Reliable and affordable!!"
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Rosie Mendoza

October 9, 2023

5  out of  5 rating by Rosie Mendoza
"The best customer service! Always on top of everything. Thank you!!!"
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September 26, 2023

5  out of  5 rating by Reese
"After purchasing my first vehicle and helping me get the best coverage rate, to now several years later and more additional insurance coverage, Adela Valencia and her team are a pleasure to work with. Yesenia Rios is always helpful, professional, and efficient when I call for questions or any needed changes on policies that I have!"
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September 7, 2023

5  out of  5 rating by Robert
"Ever since I changed from family insurance to Adela Valencia State Farm all my worries have been gone. Sayuri Peralta has been my go too for my life insurance and for all my vehicles. They all have been awesome in this office. From answering my calls and returning them. I will always recommend anyone to this office. Thank you Adela Valencia State Farm Insurance."
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Casey Leach

September 7, 2023

5  out of  5 rating by Casey Leach
"I have been working with Yesenia and she’s been just wonderful. Excellent customer service, and so quick to respond to my messages and take care of things for me! We have always been treated so well. Thank you for everything!"
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Alma Medina

September 5, 2023

5  out of  5 rating by Alma Medina
"Yesenia Ríos, is always willing to help and send proof of insurance and other documentation as soon as I requested."
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Isaias Rivera

September 1, 2023

5  out of  5 rating by Isaias Rivera
"Excellent customer service with Alejandra Audelo. I highly recommend this office."
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sierra connolly

August 31, 2023

5  out of  5 rating by sierra connolly
"Alejandra is the nicest to work with, she is so kind and professional. Hands down would choose her time and time again. Thank you, Alejandra for all your hard work! They’re lucky to have you."
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Gabriel R.

August 31, 2023

5  out of  5 rating by Gabriel R.
"What a great experience Yesina Rios gave me with insurances! Answered all my questions and gave me extra info about some benefits they were offering that I didn't even know about. Thank you Yesina for having the answers!"
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Jesse Sandbeck

August 31, 2023

5  out of  5 rating by Jesse Sandbeck
"I've been with this office since Micky McKinnon was there. I always have enjoyed talking with them when issues arise, especially Yesenia. Would recommend 😄"
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Joey Cortez

August 26, 2023

5  out of  5 rating by Joey Cortez
"The whole team is great! Alejandra is professional and very knowledgeable, definitely go see her if you’re looking for home, auto or life insurance 🙌🏼"
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Irma Arguelles

August 21, 2023

5  out of  5 rating by Irma Arguelles
"A mí me encantó la amabilidad y lo que no entiendo me lo explica y la paciensia que me tiene gracias a la señorita Alejandro Audelo"
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Christian Perez

August 21, 2023

5  out of  5 rating by Christian Perez
"Nos gusto la atención, la paciencia, el explication, y sobre todo el buen humor con Alejandra Audelo"
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braulio contreras

August 16, 2023

5  out of  5 rating by braulio contreras
"Adela valencia"
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Fabian Lunar

August 16, 2023

5  out of  5 rating by Fabian Lunar
"Alejandra Audelo was very nice and professional when I went in to go do my payment."
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Alfredo Larios gomez

August 14, 2023

5  out of  5 rating by Alfredo Larios gomez
"Tiene un buen servio gracias a Sayuri por ayudarme."
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Adan Larios

August 14, 2023

5  out of  5 rating by Adan Larios
"Really good 👍🏻"
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Iris Martinez

August 10, 2023

1  out of  5 rating by Iris Martinez
"I have had State Farm for years and never had a problem until I bought my new car in April. Since then they have messed up over and over again and have me paying for their mistakes. When I got my car, I called and asked for a rate BEFORE purchasing. I was given a rate. Then I was sent a statement almost $100 MORE than what I was told. So I called to ask why. The lady said they messed up and that it was not accurate but that my bill would be less. A month later I get another statement AGAIN much more than what I was told and so I call again. The lady apologized because they messed up again and apparently told me the wrong price. another month passes and they realize they had given me the wrong amount AGAIN! So they started charging me $330 a month to make up for the money they did not charge me for before because THEY messed up. I called over and over asking for prices and was given a different number, and charged a different amount every single time. They “fixed” it and now my statement came in at $50 more a month than what they originally told me when they supposedly fixed it and they refuse to charge me the price they had told me it would be. I will be calling corporate because this place is horrible and clearly don’t know what they’re doing."
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david espinoza

August 8, 2023

5  out of  5 rating by david espinoza
"La verdad estoy muy contento con la compañía State Farm de Adela valencia puesto q siempre es muy cordial con las personas y tiene un excelente servicio a clientes felicidades por el buen equipo q tienen y por tratar de forma muy cordial a nosotros sus clientes"