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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cecilia Gutierrez

March 8, 2025

5  out of  5
rating by Cecilia Gutierrez
"Best in town ! Been with them for almost 5 years now & it’s always easy & quick! All the girls are super friendly & helpful."
We responded:
"Thank you Cecilia! We appreciate you so much!!"
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Bryan Tinajero

February 10, 2025

5  out of  5
rating by Bryan Tinajero
"Had a great experience! They are very helpful. Alejandra was very helpful and explained everything and answered any questions I had!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Laysa Soto

February 10, 2025

5  out of  5
rating by Laysa Soto
"The agents in this State Farm are so nice and so helpful especially Alejandra Audelo always so attentive with my questions! 💗"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Duran

February 10, 2025

5  out of  5
rating by Duran
"Perfect place for life insurance."
We responded:
"Thank you for trusting us to help you with your life insurance needs!"
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Mayra Rivera

February 5, 2025

5  out of  5
rating by Mayra Rivera
"I have to say that these ladies always come through with any questions or concerns we might have. They are very sweets and attentive to our needs as a customer."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jenna

February 3, 2025

5  out of  5
rating by Jenna
"I just had an amazing experience with my state farm office!!! Victoria was an absolute sweetheart❤️ she took care of what i needed and was very professional. As far as the entire office everyone is so lovely. You guys are amazing ❤️❤️❤️"
We responded:
"We appreciate your review! Victoria is amazing! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help."
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bianca flores

January 28, 2025

5  out of  5
rating by bianca flores
"Marivi was so hopefully, answered all my questions and even informed me of things I did not know about. She made my experience at 10/10! If your looking for insurance go see Marivi!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Violeta Avalos

January 28, 2025

5  out of  5
rating by Violeta Avalos
"Un buen cervission con Alejandra Agudelo gracias por ser tan amable"
We responded:
"Muchas gracias por sus comentarios. Apreciamos su negocio."
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Mark Wilson

January 28, 2025

5  out of  5
rating by Mark Wilson
"Marivi was aahsom and very helpful, super nice ,friendly ,and I am very happy with results. Nice to be back with state farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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patricia anyango

January 28, 2025

5  out of  5
rating by patricia anyango
"The agents at Adela Valencia—State Farm Insurance are friendly and knowledgeable. Marivi, in particular, goes above and beyond whenever I call for help or to make any changes. I appreciate her kindness and support. I highly recommend this business for your insurance needs."
We responded:
"Thank you Patricia! We truly appreciate your business."
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Daniela S.

January 21, 2025

5  out of  5
rating by Daniela S.
"Super helpful and knowledgeable staff!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amy Duran

January 20, 2025

5  out of  5
rating by Amy Duran
"Excellent service, thank you Alejandra!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Esther Oros

January 14, 2025

5  out of  5
rating by Esther Oros
"Such an awesome and fun office! Adela was so kind and helpful I enjoyed working with her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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kristian carrasco

January 10, 2025

1  out of  5
rating by kristian carrasco
"Adela is nice. Staff can be trained on professionalism."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. "
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Dayana Barrios Morales

December 31, 2024

5  out of  5
rating by Dayana Barrios Morales
"Resolví todos mis requerimientos, gracias por su gran atención. Saludos"
We responded:
"Muchas gracias Dayana ☺️"
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Olga Birrueta

October 24, 2024

5  out of  5
rating by Olga Birrueta
"Recomiendo la oficina de Adela muy bien servicio. Sayuri siempre me atiende muy amable."
We responded:
"Gracias Olga apreciamos su negocio "
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armando moncada

October 22, 2024

5  out of  5
rating by armando moncada
"Best customer service. Very polite both agents that assisted me in getting insurance. Very patient and knowledgeable. Thank you so much for all your help and for helping me save money!!!! Victoria Juarez and Alejandra Audelo"
We responded:
"Thank you Armando! We appreciate your business. "
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evelyn ochoa

October 9, 2024

5  out of  5
rating by evelyn ochoa
"I’ve been a client of Adela Valencia’s State Farm Insurance for several years, insuring both my home and business. Recently, I had a break-in at my business, and the whole experience was stressful. However, Adela was a huge help throughout the entire process. She walked me through the claim step by step, made sure everything was handled quickly and professionally, and gave me peace of mind during a tough time. I highly recommend Adela Valencia for anyone looking for an insurance provider that truly cares and supports their clients."
We responded:
"Thank you Evelyn! I am happy that we could help and we appreciate your business. "
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AL ACEVEDO

August 30, 2024

5  out of  5
rating by AL ACEVEDO
"Offered great rates and customer service, follow up is 5 star quality.... hopefully we can continue doing business for a long time!!!!"
We responded:
"I appreciate you so much! Thank you for trusting us with your business. "
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Gregory Johnson

August 30, 2024

5  out of  5
rating by Gregory Johnson
"I had a good experience, I would recommend it. Alejandra Audelo took good care of me."
We responded:
"Thank you Gregory! We are happy to help ☺️"
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Emilio Chavez

August 28, 2024

5  out of  5
rating by Emilio Chavez
"I spoke with Alejandra Audelo, she was very helpful. I highly recommend this office."
We responded:
"Thank you Emilio! Alejandra is great and we appreciate your business!"
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Nathan Colvin

August 26, 2024

5  out of  5
rating by Nathan Colvin
"The state farm agent was super helpful when trying to update policy plans. And also informed me of other ways to save on my policy, thank you Alejandra Audelo for your help!"
We responded:
"Thank you Nathan! We are grateful for your support ☺️"
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edith schimming

December 14, 2023

1  out of  5
rating by edith schimming
"So I was broken down on the side of the road heading back to Richland just before the bridge. I call the company, given its 110 and it 70 mph there and I am 64. She tells me to call the home office...way to loud and hot...a complete lack of effort empathy or concern. No follow up no nothing, if I didn't have to have insurance they would be out of business. 25 years and probly 10.000 worth of nothing, oh and I had to pay the tow up frount!!!!!!!!!"
We responded:
"Thank you for sharing your experience with us. We understand that being stranded on the side of the road can be a stressful situation, especially during extreme weather conditions. We will investigate this matter further to ensure such incidents do not happen in the future. Regarding the issue of having to pay for the tow upfront, we understand your frustration, some tow companies won’t bill us directly. We appreciate your feedback. "
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Claude Bullock

November 10, 2023

5  out of  5
rating by Claude Bullock
"Thank you for your time, Adela! :)"
We responded:
"Thank you Claude ☺️"
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Diana Diaz

October 11, 2023

5  out of  5
rating by Diana Diaz
"Working with Adela and her team was great! Very professional, always quick to respond and always very helpful!!! This team is a 10!!"
We responded:
"Thank you Diana! We are always happy to serve 😊"