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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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evelyn ochoa

October 9, 2024

5  out of  5
rating by evelyn ochoa
"I’ve been a client of Adela Valencia’s State Farm Insurance for several years, insuring both my home and business. Recently, I had a break-in at my business, and the whole experience was stressful. However, Adela was a huge help throughout the entire process. She walked me through the claim step by step, made sure everything was handled quickly and professionally, and gave me peace of mind during a tough time. I highly recommend Adela Valencia for anyone looking for an insurance provider that truly cares and supports their clients."
We responded:
"Thank you Evelyn! I am happy that we could help and we appreciate your business. "
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AL ACEVEDO

August 30, 2024

5  out of  5
rating by AL ACEVEDO
"Offered great rates and customer service, follow up is 5 star quality.... hopefully we can continue doing business for a long time!!!!"
We responded:
"I appreciate you so much! Thank you for trusting us with your business. "
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Gregory Johnson

August 30, 2024

5  out of  5
rating by Gregory Johnson
"I had a good experience, I would recommend it. Alejandra Audelo took good care of me."
We responded:
"Thank you Gregory! We are happy to help ☺️"
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Emilio Chavez

August 28, 2024

5  out of  5
rating by Emilio Chavez
"I spoke with Alejandra Audelo, she was very helpful. I highly recommend this office."
We responded:
"Thank you Emilio! Alejandra is great and we appreciate your business!"
Profile photo of Nathan Colvin

Nathan Colvin

August 26, 2024

5  out of  5
rating by Nathan Colvin
"The state farm agent was super helpful when trying to update policy plans. And also informed me of other ways to save on my policy, thank you Alejandra Audelo for your help!"
We responded:
"Thank you Nathan! We are grateful for your support ☺️"
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edith schimming

December 14, 2023

1  out of  5
rating by edith schimming
"So I was broken down on the side of the road heading back to Richland just before the bridge. I call the company, given its 110 and it 70 mph there and I am 64. She tells me to call the home office...way to loud and hot...a complete lack of effort empathy or concern. No follow up no nothing, if I didn't have to have insurance they would be out of business. 25 years and probly 10.000 worth of nothing, oh and I had to pay the tow up frount!!!!!!!!!"
We responded:
"Thank you for sharing your experience with us. We understand that being stranded on the side of the road can be a stressful situation, especially during extreme weather conditions. We will investigate this matter further to ensure such incidents do not happen in the future. Regarding the issue of having to pay for the tow upfront, we understand your frustration, some tow companies won’t bill us directly. We appreciate your feedback. "
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Claude Bullock

November 10, 2023

5  out of  5
rating by Claude Bullock
"Thank you for your time, Adela! :)"
We responded:
"Thank you Claude ☺️"
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Diana Diaz

October 11, 2023

5  out of  5
rating by Diana Diaz
"Working with Adela and her team was great! Very professional, always quick to respond and always very helpful!!! This team is a 10!!"
We responded:
"Thank you Diana! We are always happy to serve 😊"
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Funfan 34

October 10, 2023

5  out of  5
rating by Funfan 34
"Excellent customer service skills overall"
We responded:
"Thank you 😊 "
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Rosario Rios

October 9, 2023

5  out of  5
rating by Rosario Rios
"Great customer services Adela explained every detail for my life insurance"
We responded:
"Thank you Charo for your trust!"
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Jose Medina

October 9, 2023

5  out of  5
rating by Jose Medina
"Amazing staff all around! Yesenia Rios is always exceptional going above and beyond, thank you for your amazing service!"
We responded:
"Thank you Jose for your kind words!"
Profile photo of Sierra Ramos

Sierra Ramos

October 9, 2023

5  out of  5
rating by Sierra Ramos
"Adela Valencia State Farm is always quick to respond. We got a great quote right away and decided to have our auto insurance through the company. The staff is super friendly and can always answer my questions. I highly recommend A. Valencia State Farm to be your insurance agency. Reliable and affordable!!"
We responded:
"Thank you Sierra for choosing us! We appreciate you"
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Rosie Mendoza

October 9, 2023

5  out of  5
rating by Rosie Mendoza
"The best customer service! Always on top of everything. Thank you!!!"
We responded:
"Thank you Rosie! I appreciate your business"
Profile photo of Reese

Reese

September 26, 2023

5  out of  5
rating by Reese
"After purchasing my first vehicle and helping me get the best coverage rate, to now several years later and more additional insurance coverage, Adela Valencia and her team are a pleasure to work with. Yesenia Rios is always helpful, professional, and efficient when I call for questions or any needed changes on policies that I have!"
We responded:
"Thank you Reese! We appreciate your business 😊"
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Robert

September 7, 2023

5  out of  5
rating by Robert
"Ever since I changed from family insurance to Adela Valencia State Farm all my worries have been gone. Sayuri Peralta has been my go too for my life insurance and for all my vehicles. They all have been awesome in this office. From answering my calls and returning them. I will always recommend anyone to this office. Thank you Adela Valencia State Farm Insurance."
We responded:
"Thank you Robert for your kind words! Sayuri is a rockstar 😊"
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Casey Leach

September 7, 2023

5  out of  5
rating by Casey Leach
"I have been working with Yesenia and she’s been just wonderful. Excellent customer service, and so quick to respond to my messages and take care of things for me! We have always been treated so well. Thank you for everything!"
We responded:
"Thank you so much for choosing to do business with us ❤️"
Profile photo of Alma Medina

Alma Medina

September 5, 2023

5  out of  5
rating by Alma Medina
"Yesenia Ríos, is always willing to help and send proof of insurance and other documentation as soon as I requested."
We responded:
"Thank you Alma ❤️ So happy you’re insured with us!"
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Isaias Rivera

September 1, 2023

5  out of  5
rating by Isaias Rivera
"Excellent customer service with Alejandra Audelo. I highly recommend this office."
We responded:
"Thank you Isaias! 😊"
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sierra connolly

August 31, 2023

5  out of  5
rating by sierra connolly
"Alejandra is the nicest to work with, she is so kind and professional. Hands down would choose her time and time again. Thank you, Alejandra for all your hard work! They’re lucky to have you."
We responded:
"Thank you Sierra for your sweet words! We appreciate you 😊"
Profile photo of Gabriel R.

Gabriel R.

August 31, 2023

5  out of  5
rating by Gabriel R.
"What a great experience Yesina Rios gave me with insurances! Answered all my questions and gave me extra info about some benefits they were offering that I didn't even know about. Thank you Yesina for having the answers!"
We responded:
"Thank you Gabriel for trusting us with your insurance needs ☺️"
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Jesse Sandbeck

August 31, 2023

5  out of  5
rating by Jesse Sandbeck
"I've been with this office since Micky McKinnon was there. I always have enjoyed talking with them when issues arise, especially Yesenia. Would recommend 😄"
We responded:
"Thank you so much Jesse! We’re always happy to help 😀"
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Joey Cortez

August 26, 2023

5  out of  5
rating by Joey Cortez
"The whole team is great! Alejandra is professional and very knowledgeable, definitely go see her if you’re looking for home, auto or life insurance 🙌🏼"
We responded:
"Thank you Joey! We are thankful for the 5 stars ⭐️ "
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Irma Arguelles

August 21, 2023

5  out of  5
rating by Irma Arguelles
"A mí me encantó la amabilidad y lo que no entiendo me lo explica y la paciensia que me tiene gracias a la señorita Alejandro Audelo"
We responded:
"Muchísimas gracias Irma ☺️"
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Christian Perez

August 21, 2023

5  out of  5
rating by Christian Perez
"Nos gusto la atención, la paciencia, el explication, y sobre todo el buen humor con Alejandra Audelo"
We responded:
"We appreciate your business Christian ☺️"
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braulio contreras

August 16, 2023

5  out of  5
rating by braulio contreras
"Adela valencia"
We responded:
"Gracias ☺️ "